CAMPBOX support

We’ll get your trip moving again

CAMPBOX is a web app for planning family camping trips. This page has the practical guidance you need to keep a plan moving if something does not look right.

Accounts and family sharing

Sign in with the CAMPBOX email and password used to register. If a family joining code is not accepted, check all eight characters and ask the family owner to confirm the current code.

FitScan photos

Allow camera or photo access when your browser asks. Clear, well-lit photographs produce better FitScan estimates. CAMPBOX does not weigh equipment: confirm every weight and loading limit yourself.

Saved trips

Active trips are saved on this device and, when you use family sharing, synchronised securely. Clearing browser site data can remove the device copy.

Safety

CAMPBOX is a planning aid. Confirm vehicle and trailer limits against manufacturer plates and handbooks, follow campsite instructions, and use official weather warnings when conditions may be hazardous.